Refund Policy

GENERAL CONDITIONS

Software developed by SOLV Digital LP is available on a try-before-you-buy basis to ensure that you can fully experience it prior to making your purchase. Please try the software and review the documentation, frequently asked questions (if available) prior to making your purchase to ensure that it meets your requirements.

If you are not satisfied with the software, please contact our Customer Support Team within 30 days of your purchase to receive a refund. Refunds requested more than 30 days after your initial purchase date will not be issued.

Refund should appear on your credit card statement within 5-10 business days. You shall cease all use and destroy all copies, full or partial, of the Software. SOLV Digital LP reserves the right to disable any product keys issued to you for the refunded products.

NON-REFUNDABLE CASES

SOLV Digital LP may decline refund claims in the following cases:

• Software purchased for the wrong platform
• Inability to operate the software in your computing environment
• Inability to use the software due to an operator error
• We will not refund or credit the difference between the price you were charged and the limited-time price reduction (special sales events, etc.)
• We will not apply any discounts, promo codes in retrospect

NOTE: we can only accept refund claims for products purchased via SOLV Digital LP online store.